Privacy Policy
Welcome to the Privacy Policy of TIJ Express Supply Chain (https://supplychain.tijexpress.com). This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our site, you agree to the practices described herein. This Privacy Policy is effective as of March 1, 2025, and supersedes all prior versions. Last updated: March 1, 2025.
Information We Collect
We collect information in several ways: (1) information you provide directly (e.g., name, email address, company name, phone number, and shipping details when contacting us or requesting services); (2) information collected automatically (e.g., IP address, browser type, device information, and pages visited via cookies and log files); and (3) information from third-party sources where permitted by law and with your consent.
How We Use Your Information
We use the collected information to: provide, operate, and improve our supply chain services; respond to inquiries and support requests; process transactions and fulfill orders; send administrative communications (e.g., service updates, policy changes); prevent fraud and enhance security; comply with legal obligations; and for analytics and internal reporting. We do not sell your personal information to third parties.
Information Sharing and Disclosure
We may share your information with: (a) trusted service providers who perform functions on our behalf (e.g., hosting, analytics, customer support), subject to confidentiality agreements; (b) affiliates within the TIJ Express group for operational purposes; (c) legal authorities when required by law or to protect our rights, safety, or property; and (d) in connection with a business transfer (e.g., merger or acquisition), subject to appropriate safeguards. We do not share personal data for marketing purposes without your explicit consent.
Data Security
We implement industry-standard technical and organizational measures—including encryption, access controls, and regular security assessments—to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we continually review and enhance our security practices.
Your Rights and Choices
You may: (a) access, correct, or update your personal information by contacting us at support@supplychain.tijexpress.com; (b) request deletion of your data, subject to legal retention requirements; (c) opt out of marketing emails via the unsubscribe link in our messages; and (d) withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal. We will respond to verified requests within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance site functionality, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the site. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the data.
International Data Transfers
As a global supply chain platform, your information may be transferred to and processed in countries outside your residence, including jurisdictions with different data protection laws. We ensure appropriate safeguards—such as standard contractual clauses—when transferring data internationally.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy regularly. Continued use of our site after changes constitutes acceptance of the revised terms.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at support@supplychain.tijexpress.com or write to us at TIJ Express Supply Chain, Attn: Privacy Team, 123 Logistics Avenue, Singapore 123456. You may also visit our Contact Us page for additional support options.
Additional Resources
For more information about our broader legal framework, please review our Terms & Conditions, Disclaimer, and About Us pages.